What Can I Do If My North Carolina Workers' Comp Benefit Check Is Late?

When you’re unable to work due to an injury sustained at work, North Carolina workers’ compensation benefits, especially temporary total disability benefits by way of a weekly check, are designed to cover your daily expenses. If you find yourself in a situation where these benefits checks are missing and showing up late, here’s what you can do:

Contact the Insurance Adjuster: Reach out to the adjuster overseeing your claim. Ask when the last check was mailed and check if there was a delivery issue. If the adjuster is unreachable, speak with the adjuster’s supervisor. They can check the electronic system to verify the status of your payment.

File a Motion with the Industrial Commission: Persistent check delays may warrant filing a motion with the North Carolina Industrial Commission to ensure timely payments. If represented by a North Carolina Workers’ Compensation Lawyer, inform them immediately so they can assist you with the process.

At Hardison & Cochran, we generally ask our clients to give us a call if their check shows up three or more days after their customary receipt day. After three days, we usually find that it’s not a postal issue and unfortunately many times the check simply hasn’t been sent in a timely fashion.

Should the delay exceed 14 days, you’re entitled to request a 10% penalty for late payment.

If your checks have been showing up late and it’s become commonplace, contact Hardison & Cochran. We’re get to the bottom of what’s holding your check up each week.