What if I believe the abused person is in jeopardy or nothing is being done?
If you believe the matter is serious enough and you are not satisfied with the care being given or the follow up on any of your requests, you should immediately notify the North Carolina Division of Facilities. They have an investigation division that follows up on all complaints regarding nursing homes. The phone number is 919-733-8499. Follow up with this call and ask for a written report on their investigation. You can also make arrangements to have the abused person moved if need be.
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